CybaStevens client-focused customer service team are equipped to handle all requirements and meet the needs of our clients, customers and employees. Responsible for entering and processing all orders addressing customer specific requirements by fax, phone, email or EDI. CSR’s monitor orders from placement to shipment to completed invoicing. 100% accuracy is always our priority, and we will immediately advise clients and customers of any discrepancies initiating solution based corrective action. Our Customer Service Department is an extension of your team and designed to be a resource utilized by our clients, customers, retailers, and employees.